Refund policy

At C2 Fashionista, every product is carefully inspected before dispatch to ensure it meets our quality standards.

Returns

We follow a strict No Return Policy. Once an order is delivered, it cannot be returned.

Refunds

We follow a strict No Refund Policy. Refunds will not be provided once an order has been confirmed and delivered.

Exchanges

We do not offer exchanges under normal circumstances.

An exchange will be considered only if you receive:

  • A damaged product

  • A defective product

  • The wrong product

How to Request an Exchange

If you receive a damaged, defective, or incorrect item:

  • Contact us within 24 hours of delivery.

  • Share a clear unboxing video (without cuts or edits) along with clear photos of the product.

  • Our team will evaluate the claim. If the claim is found to be valid, we will arrange a replacement.

Claims Not Eligible

Returns, refunds, or exchanges will not be accepted for:

  • Change of mind after purchase.

  • Personal dislike of the product.

  • Dissatisfaction with the style, design, fabric, or fit.

  • Incorrect size selected by the customer.

  • Slight colour variations due to lighting, photography, or screen/display settings.

  • Minor variations in stitching, print placement, or handmade finishing.

  • Claims raised after 24 hours of delivery.

  • Claims submitted without a valid unboxing video.

Important Note

Please read the product description, size chart, fabric details, and wash care instructions carefully before placing your order. By placing an order with C2 Fashionista, you acknowledge and agree to this No Return, No Refund, and Limited Exchange Policy.

C2 Fashionista reserves the right to approve or reject any exchange request after reviewing the submitted evidence. The company's decision shall be final.